Emucasino
CONTACT US

We'd love to help!

Contact us if you have any questions, inquiries or issues about our casino.

Remember to add our email address to your safe senders list to avoid missing out any freebies and promotions from us.


Here are some answers to some frequently asked questions:

To have unrestricted access to our casino, we recommend the following options:

Mobile/Tablet:

First option

Android devices using '1.1.1.1: Fast & Safer' app:

    1. Go to the Google Play store and download the '1.1.1.1: Faster & Safer Internet' app
    2. Open the app and tap 'Get started'. You will get a short description of the app. Tap 'Next' and then read and 'Accept' the 'Commitment to Privacy'.
    3. You will be invited to allow or disallow notifications.
    4. Slide the button in the middle to Enable the application and then click on 'Install VPN Profile'. Click on Allow
    5. Go to your web browser and access www.emucasino.com

iOS (Apple) devices using '1.1.1.1: Faster & Safer' app:

    1. Go to the App Store and download the free '1.1.1.1: Faster Internet' app from Cloudflare Inc.
    2. Open the app and click. 'Get started'. You will get a short description of the app. Tap 'Next' and then read and 'Accept' the 'Commitment to Privacy'.
    3. You will be invited to allow or disallow notifications.
    4. Tap the button in the middle to enable the application and then tap on 'Install VPN Profile'. Tap on 'Allow' in the next screen and enter devices password to finalize the process.
    5. Go to your web browser and access www.emucasino.com

Second option

Using a Pure VPN app (or any other VPN app) on your device to access the site from another country

Mobile application

  • First, go to your App Store or Play Store and download the Pure VPN software to install.

  • Once installed, open the Pure VPN to set up your VPN service and sign into your VPN with your login credentials.

  • Select Countries and choose New Zealand (best option to access emucasino.com)

  • Play securely!

Desktop:

First option: Using Firefox web browser with changed DNS settings

    1. Download and install Firefox
    2. Open Mozilla Firefox browser, click "Open menu" button in the top right corner and choose "Options" or "Preferences".
    3. In the General section of the options menu scroll down to "Network Settings" and click the "Settings" button.
    4. At the bottom click the box for "Enable DNS over HTTPS", select "Cloudflare" as provider.
    5. Click OK to finish the process.
    6. Access www.emucasino.com

Second option: Change your DNS settings

Change your Preferred DNS to 1.1.1.1 and Alternate DNS to 1.0.0.1 under your internet connection settings in your computer

Second option: VPN application

  • Download Pure VPN and install the application into your computer

  • Once installed, run the VPN application to set up your VPN service and sign into your VPN with your login credentials.

  • On the dashboard, select countries and choose New Zealand (best recommended to access emucasino.com)

  • Play securely!

Using these options, you can access emucasino without any issues. For more questions on the casino access, feel free to contact our Customer Support team for further assistance.

Regardless of any domain changes, your funds will not be affected.

Yes, without issue. There will be no impact in your deposits and withdrawal processes. Once you have logged in, you can deposit and withdraw as normal.

If you are logged into your account on our casino site, you can access live chat or create a ticket as normal. Or, you can go to www.contactemu.com to check what communications are available for you.

You can get the latest updates from our Social Media. You will still be able to receive all the promotions in your email or sms as regular, and to be on the safe side you can add us in your safe senders list.

Certain limits have been put into place on our main site which might cause irregular disruptions, however to bypass this and have uninterrupted access to our main site, you have the following options:

For mobile:

1. Install and use the app 1.1.1.1 to change your DNS (recommended)

2. Use VPN and connect to New Zealand

For desktop:

1. Use Mozilla Firefox to change your DNS (recommended)

2. Use your internet settings to change your Preferred DNS to 1.1.1.1 and Alternate DNS to 1.0.0.1

3. Use VPN application and connect to New Zealand

You can also visit our alternate website www.link2eddy.com where you can also enter our casino

And for all communications, in case you are not able to contact us via the casino site at any point, go to www.contactemu.com